WizHelper Mobile is a remote support solution that allows the agent to easily and quickly access the customers device in real time.
WizHelper Mobile offers the following advantages:
- Remote control in real time as if you are sitting in front of another computer
- Customer support available anytime, on the go
- Use all documents and applications on supported computers
- You can easily access the system by simply registering the device or entering a reception number.
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- Reliable access to all your programs, files, and settings
- Full keyboard features, including special keystrokes on your PC
- Drawing mode support for checking checks and underlining on customer screen
- Multi monitor support
- Increased security over SSL connections
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1.Run the WizHelper Mobile app downloaded from the App Store.
2.Press agent Hold button on the app, enter the receipt number generated from the customers computer.
3.Or, if you installed the registration program on your computer, you can access it through ‘Connect Device’.
4.After connecting, it will be converted to remote mode and your computer screen will be transmitted in real time.
Developer :
Ahranta,Inc. www.ahranta.com
Contact support :
[email protected]